ONE UPGRADE. FEWER COMPLAINTS. HAPPIER LOCALS.
27 Jan 2026
Councils are expected to deliver more value with less funding and rising expectations. But when something stops working, starts leaking, or looks worn out, the complaints don’t take long to arrive.
It’s one more issue for maintenance teams and asset managers, who are already stretched thin. And it chips away at public trust.
That’s why some councils are taking a more innovative approach. They’re not spending more. They’re investing in fewer problems and more substantial public confidence by prioritising reliability and service over quick fixes.
WHAT OTHER COUNCILS ARE REALLY PRIORITISING
You’ve probably seen the posts. New drinking station, ribbon cut, smiles all around. The kind of project that gets shared, liked and celebrated. But the real success? It happens after the cameras leave.
The council has chosen upgrades that require minimal maintenance, remain compliant and deliver visible community value. And it’s working. On Rottnest Island, even the quokkas queue up. Tourists stay hydrated without extra maintenance. Along the Grand Pacific Walk, robust units withstand daily use. At Fairfield’s Bareena Park, feedback improved and complaints dropped thanks to one smart swap. These councils know it’s not just about the photo. It’s about choosing what actually works.
CUT COMPLAINTS, SAVE TIME AND IMPROVE PUBLIC SATISFACTION
The best upgrades don’t just solve problems. They prevent them. CIVIQ specialises in offering sure, robust, reliable, low-risk products with more smart features and benefits, with the pure motive of supporting its customers’ goal of achieving greater community satisfaction.
That’s why more councils are choosing Civiq’s products, durable, low-maintenance solutions that keep working, look good, and serve the community for years.
In parks and open areas, councils choose the Aquafil Bold and Flexifountain, while in stadiums and leisure centres, the Aquafil Hydrobank and Elkay units are the go-to options.
A SOLUTION THAT TICKS ALL THE BOXES
- Compliant with ASNZ4020 and certified under the WaterMark Certification Scheme
- Designed for universal access. Includes features such as wheelchair-friendly dimensions, large easy-to-press buttons, and raised bottle fillers for ambulatory users
- Larger capacity drains handle dog bowl and bottle filler runoff more effectively
- Bottle fillers are fitted with silver-impregnated anti-bacterial nozzles and positioned to minimise contamination risks
- Stainless steel construction is durable, low-maintenance, and finished with electro-polishing for a long-lasting appearance
- Built to withstand vandalism and high use with minimal maintenance
This simple upgrade delivers community value, operational savings, and long-term reliability with less work for council teams.
These aren’t big-budget overhauls. They’re smart swaps that last longer and reduce the risk of failure. If you’re managing assets that serve thousands of users every day, this might be the quiet win that delivers results without the noise.
Now it’s your turn to make the smart swap. Choose the upgrade that works harder, not louder.
Book a free hydration review with the Civiq team. They’ll review your current setup and provide clear upgrade options and a tailored quote for your council. Mention this post to receive a free Aboriginal Artwork upgrade.
